Achieve & Maintain SOC 2
with Unmatched Ease

Your dedicated team takes care of your entire SOC2 process from start to finish with uncompromising quality and speed.

Certification Process Details

Planning
SOC 2 Type II audits evaluate your systems and processes against the Trust Service Criteria: Security, Availability, Processing Integrity, Confidentiality, and Privacy. Most importantly, not all SOC2 reports are the same – they reflect the unique controls that you decide apply to your organization and your clients. Agency works with hundreds of clients to define audit scopes tailored to the needs of their specific clients. 

Audit Preparation
SOC 2 Type II audits assess how well your controls operate over a defined period, typically 3-12 months. During this time, you’ll need to demonstrate consistent adherence to the controls and policies you’ve implemented. Agency handles all of the implementation for you, from configuring logging to managing employee compliance and creating documentation.

Evidence Gathering
Throughout the audit period, your auditor will request documentation that proves your controls are functioning as intended. This includes logs, reports, and records of activities such as access controls, incident responses, and system monitoring. Agency gathers and prepares all of this evidence, so your team doesn’t need to lift a finger.

The Audit
A certified third-party auditor conducts the SOC 2 Type II audit. The process involves reviewing your evidence, testing the effectiveness of your controls, and validating that your operations align with SOC 2 standards throughout the defined period.

Receive the Audit Report
At the end of the audit, the auditor provides a detailed report. This document outlines the controls evaluated, the tests performed, and the results, including any findings. A clean report demonstrates your commitment to protecting customer data and adhering to industry standards.

Ongoing Maintenance
SOC 2 Type II compliance requires annual audits to maintain certification. In your initial assessment, you define what your organization will do, and then you need to do those things with no exceptions. Continuous monitoring and process improvements ensure your systems stay secure and ready for future reviews, making the renewal process smoother. Agency manages this process for you, ensuring that future audits are as smooth as your first.

Highlights of SOC 2 Compliance

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Cloud Security

Infrastructure configuration, firewall settings, VPC controls, and continuous logging of databases, containers, load balancers, IDS, and baseline configurations.

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Employee IT Security

Workstation management and device security including MFA, cyber security training, policy acceptance, and coordination with third-party service providers.

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Vulnerability Management

Monitor and identify code vulnerabilities in repositories, manage remediation triage to meet SLA requirements, prepare evidence for auditors.

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Access Management

Review user access to SaaS providers, configure role based permissions to production accounts, monitor service accounts, document ongoing evidence.

Key Steps
to Achieve Compliance

1

Planning

Identify existing gaps in your current system, and defining the scope to your specific needs.

2

Audit Preparation

Implementing the organizational and technical requirements to meet compliance.

3

Evidence Gathering

Throughout the audit period documentation is collected to prove compliance.

4

The Audit

We handle every aspect of evidence validation and run the prcess with a third-party auditor.

5

Maintenance

Continuous monitoring and updating of all your documents and technical requirements to stay compliant.  

Case Studies and Success Stories

Discover how we helped companies across different industries achieve SOC2 compliance:

SOC2
HIPAA Compliance

Gorgias

We partnered with Gorgias, a leading multi-national SaaS company, to optimize and streamline its compliance program. By deploying dedicated engineering and compliance resources, we facilitated direct collaboration with Gorgias’ engineering and sales teams, ensuring more effective communication and faster execution.

SOC2
ISO 27001
GDPR
HIPAA Compliance

Pylon

Pylon partnered with Agency to grow its compliance posture from two frameworks to four and delegate security tasks to experts in order to save critical team member time. When Pylon engaged Agency, cybersecurity and compliance were directly managed by one of the founders, who was looking to better focus his time and bandwidth on growth. Agency took responsibility for project management, implementation, and audit readiness, freeing up Pylon’s founding team to focus on growth while improving compliance quality.

GDPR
SOC2
ISO 27001
HIPAA Compliance

Coalesce

Coalesce is a B2B software platform that enhances enterprise data on Snowflake accounts. While already SOC2 compliant, the company aimed to strengthen its security posture by achieving ISO 27001, HIPAA, and GDPR certifications. However, limited cyber-specific resources meant that valuable engineering time was being diverted to compliance tasks. Coalesce deployed a dedicated Agency team to take responsibility for compliance, allowing Coalesce's engineering team to focus on product development. This resulted in over $100,000 in annual savings, an expansion from one to four compliance frameworks, and HIPAA compliance in under 30 days.

ISO 27001
SOC2
GDPR

Cloudcover

CloudCover was looking to improve its security posture by meeting the ISO27001:2022 standard. However, limited cyber-specific resources meant that valuable engineering time was being diverted to compliance tasks. CloudCover deployed a dedicated Agency team to take responsibility for compliance, beginning with ISO27001 and later expanding to include SOC2 Type II and GDPR compliance.

What Our Clients Say

"Agency has been an invaluable partner and I can't reccomend them more highly. The team had supported us tirelessly and working with agency has been essential for successfully meeting the complex compliance requirements of some of our enterprise contracts; building a secure and trusted product and working towards SOC."

James C
James C
COO at Startup

"Agency has been very responsive to our needs; we were under huge time pressure to get a PCI audit done, and Tyler, Vicky and the rest of the team really pulled through for us. We were in constant communication, received timely updates, and any issues popping up were dealt with quickly."

Paul Y
Paul Y
Head of Development at Startup

“Force multiplier for small teams. Agency has a ton of domain expertise, making it easy on our team to improve our security posture regularly. Agency is able to be hands on with both scoping and implementing solutions that satisfy the requirements of all major security frameworks.”

Laura C
Laura C
Head of IT at Mid-Market Company

“Agency is always available. I have had a few questions about how to scale to support gov operations. They have always been available and prompt in these discussions.”

John S
John S
VP of Ops at Defense & Space Startup

Ready to Meet Your Industry’s Compliance Standards?

Whether you’re in FinTech, B2B SaaS, GovTech, or HealthTech, we can help you achieve compliance and build trust with your customers.

Schedule a Free Consultation